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Terms & Conditions

 

Warranty & refund policy

We guarantee to repair products for the first year for the following:

  1. Polishing
  2. Reparing broken chains
     

We do charge for the following services:
(Please check our Q&A for a price quote)

  1. Fixing size
  2. Silver polishing + Plating
  3. Replacing gemstones

 

 

NOTE: In general, repair to silver products cost more than gold.
           Occasionally, it is difficult to repair a silver item more than once.
           When you apply for repairs, the order history must be confirmed.

 

 

Contact Us

order@thegoldcat.com
jp_order@thegoldcat.com (Japanese)

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