Warranty & refund policy
We guarantee to repair products for the first year for the following:
- Polishing
-
Reparing broken chains
We do charge for the following services:
(Please check our Q&A for a price quote)
- Fixing size
- Silver polishing + Plating
- Replacing gemstones
NOTE: In general, repair to silver products cost more than gold.
Occasionally, it is difficult to repair a silver item more than once.
When you apply for repairs, the order history must be confirmed.
